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The eBuilding Product features 6 key tools designed to help lower administrative costs whilst increasing service levels to tenants. These tools include: marketing facility, help desk system, visitor system, facility booking system and reporting tool. Because these tools are housed on your eBulding website they are conveniently available wherever you access the internet.Marketing Facility
The Marketing facility is used to attract new tenants, shoppers, lunchtime patrons, building investors and update existing building investors with current building information.
The online Help Desk System enables tenants to log requests directly into the system. This saves administration and processing time. The tenants can submit a range of maintenance requests types, including: Air Conditioning, Blocked Toilets, Cleaning, Common Area Maintenance, Electrical, Hot Works, Lifts, Lighting, Security and more.
The online Access Card System enables tenants to log requests directly into the system. This saves administration and processing time. The tenants can submit a range of access card requests types, including: New, Car Parking, Existing Card Alteration, Faulty, Lost, Name Change, Suspend and Temporary.
Using the Visitor System, tenants are able to submit visitor requests online to the concierge thus alleviating the need for emails, phone calls and faxes. The Concierge uses the Visitor System's daily list of scheduled visitors to review activity and flag the visitors' arrivals and departures.
Using the Facility Booking System tenants may book the building facilities independently without the risk of double booking. Any facility that can be booked for a period of time can be managed using the Facility Booking System.
The Reporting Tool enables Property Management and Tenancy Managers to run reports on all transacitions completed using the eBuiliding Building Management tools. Recorded transaction details include: ID number, Creator, Time, Type of Request, Assigned, Status of Request, Cost of Job, Contact details and a history of comments.